The Tribunal has unconditionally approved the large merger wherein Synergy Investment Partnership, an en commandite partnership (“Synergy Investment Partnership”) intends to acquire shares in Synergy Contact Centre (Pty) Ltd (“Synergy”).
 
Synergy Investment Partnership conducts its business activities through various firms that it has invested in. The primary target firm, Synergy, is a contact centre business that operates in the International Business Process Outsourcing sector, providing customer acquisition and services solutions to blue-chip clients and operating in the retail, telecommunications and utility sectors. Synergy provides customer lifecycle management services to its clients and complaint resolution services.